1. Are you a factory or trading company?

We are a manufactory with more than 10 years making experience in lighting products & export.

2. How can I get a quotation with a good price?

Please email us with your interested products, more information we get, better price we can offer which depends on your quantity, country, requirement, shipping way, package or other requirement for accurate costing.

3. What is your minimum order request?

We do the wholesale business, we welcome any of your sample order to test our product quality. We accept your order quantity from 1 piece to 1000 pieces, and all in the same good quality !

4. How to order?

First, send us the item number you interest, we will offer you the best price base on the quantity. Then, we can discuss about the shipping and your specific requirements for the order and make agreement. Afterward, the PI will be sent for customer and after confirmation of payment, we will arrange the production and deliver the goods as we agreed.

5. What is your payment term? Do you accept credit card payment?

Sorry, any cheques or credit cards are not acceptable to us. In most occasions we accept payments as follows. For more payment details discussion, please contact our Sales Team.

1)  T/T Bank Wire Transfer:
A. By 100% T/T  in advance.
B. At least 30% deposit by T/T, the balance 70% T/T before shipment.(in case order value no less than USD10,000)

2)  Western Union

3) PayPal(extra 5% paypal fee, small order recommend)

6. When the product can be delivered after ordering?

The delivery date will be based on the order quantity(usually it will take about 7-18 days after payment). We can discuss before ordering. If there is stock, we can send the product instantly.

7. What is details for shipping? Shipping method, Shipping cost, Delivery time

Shipping method:
For small order: Shipping via DHL/FEDEX/UPS/TNT express.
For big order: By Air /By sea/By train/By truck

Shipping Cost:
We are direct cooperator with DHL/FEDEX/UPS/TNT. We assure that the shipment will reach you in the fastest way with the best shipping cost. For detailed shipping cost for your order, please inquiry our sales person directly at sales@coyostudio.com

Delivery time:
For DHL/FEDEX/UPS/TNT or Air Shipping, usually it takes 3-7 working days to get the shipment delivered.
For Sea Shipping, usually it takes 20-40  days to get the shipment delivered.

8. Do you accept the OEM order? Can you put our logo/trademark on your products and packages?

Normally, we provide fixture with neutral production and packing. If you want us to put your logo or trademark on products and packages, then you must meet our OEM minimum order quantity(i.e.M.O.Q.) requirements. The OEM M.O.Q. for a definite model number is subject to negotiation with us. And a reasonable charge should occur if you need us to print any labels or logo for you. After getting the written authorization comes from you, we can make the logo/trademark as per your design and instructions.